FAQ

What kind of service do you offer?
We offer translation service for documents from English to Indonesian and Indonesian vernacular languages, including Javanese, Balinese, Madurese, and Batak Toba.


I have some documents that need to be translated. What is the procedure to request a new project?
You can discuss the details for your project via the contact us page or simply send an email to info@dutatranslation.com prior to quoting for a new project and we will respond it as fast as we can.


What type of format do you accept for the document translation?
We have a bunch of tools to handle a wide range of formats, including Microsoft Office, MemoQ, SDL Trados, etc. Just to be sure, please specify your project format when discussing the details of your project.


What is the rate of your service?
We have varied rates for our services depending on the type, volume, availability, and urgency. Please be sure to specify your proposed rate when discussing the project’s details.


What payment method do you accept?
We accept PayPal, and bank transfer, in USD, AUD, Euro, and IDR.


I want to join your team.
If you are interested to join our team of freelance translators, please send your CV and cover letter to info@dutatranslation.com or via the contact us page and we will review your application thoroughly.